A Black direct worker with frizzy hair, small hooped earrings, and a name tag looks down at an older Black person with grey hair sitting on the viewer's right.

A toolkit for families of Long-Term Care (LTC) home residents.

Toolkit Overview

Over a wooden desk with an open notepad, papers with charts, and an open laptop, six hands meet at the center of the image.

Our Focus

Our purpose, focus, history, and how this project came to be.

On a light blue background, a yellow stethoscope encircles two red hearts. A non-medical mask lays flat on the top right corner. On the viewer's bottom right, a hand reaches out with a red paper heart.

An Inside Look

A unique peek into the daily life of a personal support worker in one of Ontario’s long-term care homes. 

An abstract illustration with two hands in a cupped shape.


A one-stop directory for mental health resources, scholarly articles, and other useful information.

A smaller hand is clasped in a bigger hand with a thin silver ring on the ring finger.

Positive Stories

A compilation of positive stories regarding long-term care home residents.

A bald elderly person with a mustache sits on a grey couch with multiple white pillows. They are hugging another elderly person with short white hair.


How to get involved with volunteering at Ontario’s long-term care homes.

On the viewer's left, a person in a mobility device is being pushed towards the direction of the sun by another person. They have their backs turned to the viewer and they are on a grassy field.

Resident’s Rights

A directory that encompasses the rights of residents and families and the process to embark on when those rights are violated.

Our Purpose

To create a virtual toolkit that will give families educational resources to get more involved in long-term care and ease the frustration and isolation that coexists in long-term care. 

A doctor has put an inflatable cuff on a patient's left arm to assess their blood pressure.


To create a toolkit that can improve worker-family interactions and ensure families are working in tandem with the LTC home team.

A close-up of someone holding another person's hand as they use their mobility aid.


Educating families on the LTC process can increase their involvement in care planning as higher engagement can lead to better health outcomes.

On the viewer's right, a person with blonde hair tied in a bun, sitting with their back turned to the viewer. In front of the person is an elderly person with short grey hair sitting in a wheelchair.


By ensuring that residents’ families are well-informed, they can become more active agents of change for their loved ones’ health.

A Cross-Campus Capstone Classroom Project

Team K – Project 61
York University
Toronto, Ontario

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